TUHFFF — A clearer brief

1. State the outcome you need.
2. Describe what happens now.
3. Describe what should happen instead.
4. List the acceptance checks.
5. Say what is out of scope.
6. Name dependencies and real deadlines.
7. Identify the reviewer and release decision-maker.
8. Keep secrets out of tickets.
9. Review the result against the brief.

Public customer guidance from Greybeard Guild.